Last updated: 22 October 2026. This notice explains how the Excel Wheelchairs information website handles information about visitors. The public operator name is Excel Wheelchairs. Contact contact@excelwheelchairs.com with privacy questions.
Using the website
You do not need a visitor account to read the website. We do not operate an online shop or ask visitors to enter payment information. Public comments are closed.
The site runs on WordPress and is hosted by IONOS. Visiting a website makes information such as your IP address, browser information, requested page and request time available to the hosting system. Hosting and security services may process this information to deliver pages, protect the website and investigate technical problems. We rely on our legitimate interests in operating and securing the website for this essential processing.
If you email us
We receive the email address, name and other information you choose to include in your message. We use it to respond to your enquiry, review a correction or deal with a privacy request. We rely on our legitimate interests in handling correspondence. Please do not send medical records, identity documents, payment information or information about another person that is not needed for the enquiry.
Correspondence is retained while it is needed to resolve the enquiry and for relevant follow-up or record-keeping. The criteria for retention are the purpose of the message, any unresolved issue and any applicable legal requirement; it is not retained simply to build a marketing list. This website does not offer a marketing email subscription.
Cookies and similar technologies
WordPress, security tools and consent settings may use cookies or similar storage for essential administration, protection or remembering a choice. Visitors do not need to log in to read our public content.
We use Google Analytics to understand which pages visitors read and how the website is used. When advertising is approved and enabled, Google AdSense provides advertising delivery and measurement. Google Tag Manager helps manage these tags. These services may process identifiers, device/browser details, page activity and cookie information. Non-essential uses depend on the choices available in the consent interface. You can revisit those choices using the website’s privacy and cookie controls when shown, and can also manage cookies through your browser. Blocking essential storage may affect some functions.
Google services and advertising
Optional analytics and advertising storage start with consent denied. Google’s consent interface communicates your choice to the Google tags. You can choose “Do not consent” or manage individual options, and reopen “Privacy and cookie settings” to withdraw or change a choice. When enabled, Analytics can use cookies and device identifiers to measure visits and engagement; Google may also receive limited, cookieless measurement signals when consent is denied. See Google Analytics data safeguards and Google’s Analytics browser opt-out.
Google may act as a service provider or a separate controller depending on the service and processing involved. Advertising partners, purposes and available choices are described in the Google consent interface. See Google’s privacy policy and how Google uses information from sites that use its services.
Where Google processes data internationally, its applicable terms and privacy information describe the locations and safeguards. Cookie/identifier lifetimes and third-party retention depend on the service and your choices; consult the consent details and the relevant service’s privacy information for those particulars.
Who receives information
Hosting, security, email and Google services receive information needed for the functions described above. We do not publish enquiry messages or sell an email contact list. If a disclosure is required by law, or needed to investigate misuse or protect the website, relevant information may be shared for that purpose.
Your choices and rights
Depending on the processing and applicable law, you may have rights to access, correct or erase personal information, restrict processing, object to processing, or receive certain information in a portable form. Where processing depends on consent, you can withdraw it through the relevant consent controls. Withdrawal does not change the lawfulness of earlier processing.
Email contact@excelwheelchairs.com to make a request. Explain what the request relates to; do not send identity documents unless we explain why a particular verification step is necessary. You can raise a concern with the UK Information Commissioner’s Office.
External links and changes
Manufacturer, healthcare and transport websites linked from our pages have their own privacy arrangements. This notice will be reviewed when the website’s services change. The date above indicates the latest revision of this notice.